FAQs

Your questions, answered

 

Product

 

How does Ocean.io work?

Just click the Ocean.io extension icon in your browser. You’ll see complete company information associated with the web domain you are looking at, including a list of current employees, similar companies and social media tracking.

 

 

How do I uninstall Ocean.io?

Click the Ocean.io icon in your browser and choose ‘remove from Chrome’. Done. You can always reinstall later.

 

 

Can I read your EULA?

Of course you can, it’s here: End-user License Agreement. This is the agreement between you and Ocean.io when you install the extension.

 

 

Is Ocean.io available on Firefox?

For now, Ocean.io is available only for Chrome. We’ll be rolling it out on other major browsers in the near future. Stay tuned!

 

 

Can I get Ocean.io for my phone?

For now, Ocean.io is a desktop product. You can install it as an extension for the Chrome browser.

 

 

Privacy

 

Does Ocean.io take care of my data?

Your data belongs to you. Check out our privacy policy to find out how we take care of your data.

 

 

What permissions does Ocean.io ask for?

We’ve designed Ocean.io to be as unobtrusive as possible. When installing the Chrome extension you’ll be asked to allow Ocean.io to “Read and change your data on inbox.google.com and mail.google.com”. Don’t worry, this is just a technical necessity to allow for Gmail integration. Ocean.io will never read your emails, and none of your personal data will be edited or amended. All Ocean.io needs are your email address, and, if you are a Pro subscriber, your full name. Check out our privacy policy for clarification on how we handle your data.

 

 

Will Ocean.io ever read my emails?

No – unlike some other services – and we never will. Ocean.io doesn’t need to know what you’re writing to give you the inside track on who you’re writing to. Some things should always be private, don’t you think?

 

 

Is Ocean.io compliant with GDPR?

Yes, we are proud to be compliant. The European General Data Protection Regulation (GDPR) will require that we keep our European customers’ data protected in line with a general standard throughout the European Union and will apply to all EU member states from May 25, 2018. Find out more about how we comply with the regulations.

 

 

Will Ocean.io sell my data?

No. We’ll never share your information with third-parties for commercial purposes. Check out our privacy policy to find out more about how we care for your data.

 

 

Will you ever send me or my contacts any unsolicited email or spam?

We wouldn’t dream of it. We only scan the sender information to show you who’s behind the emails you receive – nothing else. Unless you subscribe to our newsletter, you’ll only get helpful messages from us when you first install Ocean.io, confirm your Pro subscription and if you successfully invite friends to start using Ocean.io.

Made with in Denmark